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Customer Reviews

Overall Rating:

109 Review(s)
4.94
Jan L S April 17, 2024
Renee is absolutely wonderful! She worked tirelessly on my behalf and was responsive when I had questions. She kept me up to date on the process and made sure things moved along even though this meant she worked a schedule above and beyond expectations. She genuinely wants you to succeed and achieve your home ownership dreams. She loves her work and is a very caring person. I feel like she always had my back and the interest rate that she got me was a full point lower than a mortgage broker who was highly recommended by my tax person. If I refinance down the road, I would be happy to work with her again.
Annie Mae M April 5, 2024
It was a very smooth transaction and she closed in time. It was great working with her. She knows her business!
Reply from Renee Tucker: I'm thrilled to hear that you had such a positive experience with your transaction, Annie. It was my pleasure to help ensure a smooth and timely process. Your satisfaction is extremely important to me and I greatly appreciate the high rating. Thank you for choosing Primary Residential Mortgage, Inc. and I look forward to serving any future mortgage needs you may have.
Stephen P March 28, 2024
Renee did a great job. We ran into some insurance issues late in the escrow and she worked with myself and a new insurance agent on a Sunday. Much appreciated and a great overall transaction!
Reply from Renee Tucker: I am thrilled to hear that you had a positive experience with your recent transaction, Stephen. Handling situations like the insurance issues you faced is part of my commitment to making everything go as smoothly as possible. It was a pleasure working with you, even on a Sunday. Your satisfaction is my top priority. Thank you for the glowing review and the full 5-star rating! Looking forward to assisting you with your future mortgage needs at Primary Residential Mortgage, Inc.
Temesgen Erabo S November 18, 2023
She is very knowledgeable about the process and always willing to help. Renee went above and beyond during the process. She explained everything and she made things very calm
Reply from Renee Tucker: I'm incredibly grateful for the kind words, Temesgen. It was my utmost pleasure to assist and guide you throughout the process. I always strive to make the process as seamless and stress-free as possible for my clients. I'm delighted to know that my efforts were helpful to you. Thank you for choosing me and Primary Residential Mortgage, Inc. as your trusted partner in this journey. Your satisfaction is our highest reward. Looking forward to serving you again in the future!
Adrienne O October 12, 2023
Renee offers awesome service! She was an excellent guide in a complex process. I highly recommend her services.
Reply from Renee Tucker: I am truly flattered by your kind words, Adrienne. Assisting you was an absolute pleasure and I'm glad to hear that you had a positive experience. I strive to make the mortgage process as smooth and straightforward as possible for my clients. Your recommendation means a lot to me and to everyone at Primary Residential Mortgage, Inc. Looking forward to serving you again in the future.